Refund Policy

1. Before your first tool opens

If you paid during the early-bird pre-sale and change your mind before your first tool opens, we refund the full amount. Just message us. No reasons needed.

2. After your tools open

• You can cancel at any time. Your plan keeps working until the end of the period you have already paid for, and you are not charged again.
• We do not refund part of a period you have already started, except in the cases below.

3. Always refunded

• You were charged twice, or charged the wrong amount.
• You paid, but we could not give you access to what you paid for.
• A refund is required by the law that applies to you.

4. International card payments

If you paid by card through our international payment partner, their buyer terms may give you extra refund rights. Where they do, we honour them.

5. How to ask

Message us on WhatsApp at +923357089076 or email support@clientorahq.com with your reference (it looks like ONE-XXXX) or the transaction ID.

We reply within 2 working days. Approved refunds go back the way you paid: to your card, or to your Raast, JazzCash, Easypaisa or bank account. Card refunds can take 5 to 10 working days to appear, depending on your bank.